Returns & Exchanges
At Brick Forever, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unopened packaging. If your building set isn't the perfect fit, our streamlined process ensures a quick exchange or full refund.
Return Process
- 1.Initiate Your Request
Log into your account portal or visit our contact page to provide your order number and the reason for your return.
- 2.Prepare Your Package
Securely pack the item in its original box with all instructions and pieces included to ensure it arrives back at our warehouse safely.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5 to 7 business days to your original payment method.
